General Questions
What is Surfing Queen™?
Surfing Queen™ is a lifestyle brand creating high-quality apparel inspired by surf culture and African culture. Our pieces are designed to celebrate authenticity, creativity, comfort, and style for women of all shapes and sizes.
Who founded Surfing Queen™?
Surfing Queen™ was founded by Gisele Eboma, a mother, entrepreneur, designer, and creative director inspired by the beauty of surfing and the richness of African heritage.
What makes Surfing Queen™ different?
Our brand is made by a surfer for surfers and women who want clothing that feels unique, elevated, and comfortable. We focus on thoughtful design, quality craftsmanship, and a style that blends ocean-inspired energy with African-themed elements.
Products and Fit
What types of products does Surfing Queen™ offer?
Surfing Queen™ offers women’s fashion and lifestyle pieces inspired by surf culture, with designs that are made to feel stylish, comfortable, and distinctive.
How do I find my size?
Please visit our Size Guide page to review the size chart and measurement tips before ordering. We recommend measuring bust, waist, hips, and length for the most accurate fit.
Do you offer styles for women of all shapes and sizes?
Yes. Surfing Queen™ is designed with women of all shapes and sizes in mind. We want every woman to feel confident, comfortable, and beautifully seen in our pieces.
Are your pieces made for swimming and beach wear?
Our brand is inspired by the surf lifestyle and ocean culture. Product details will explain the intended use of each item, so please review each listing carefully for fit, fabric, and care information.
Ordering and Shipping
How long will my order take to arrive?
At checkout, you can choose your preferred shipping speed. Estimated delivery dates will be provided based on the shipping method you select and the delivery address.
Will I get tracking information?
If tracking is available for your order, you will receive shipping updates once your order has been processed and shipped.
Can I change or cancel my order?
If you need help with an order change, please contact us as soon as possible using the website contact form. We cannot guarantee changes once an order has been processed.
Returns and Refunds
What is your return policy?
Most items may be returned for any reason within 60 days of delivery for online orders or within 60 days of in-person purchase. Proof of purchase is required, and some exceptions may apply.
Do I need a receipt to make a return?
Yes. Proof of purchase is required for all returns.
How long does it take to receive a refund?
Once your return is received and approved, refunds are issued according to our return policy. Processing times may vary depending on your payment method.
Brand and Contact
How can I contact Surfing Queen™?
Please use the contact form on our website for all inquiries, including order questions, product questions, collaborations, press, and support.
Do you have a phone number or email listed on the website?
No. For privacy and organization, all inquiries should be submitted through the contact form.