Terms of service

Welcome to Surfing Queen™. By accessing our website, purchasing from our store, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website or place an order.

Website Use

You agree to use our website only for lawful purposes and in a way that does not violate the rights of others or interfere with the operation of the site. We reserve the right to refuse service, cancel orders, or restrict access to the website at any time if we believe a user has violated these Terms or engaged in harmful conduct.

Products and Orders

We do our best to describe our products, pricing, and availability accurately, but errors may occur. We reserve the right to correct any errors, update information, or cancel orders if necessary, including in cases of incorrect pricing, product description, or inventory issues. Orders are subject to acceptance and product availability.

Shipping and Delivery

At checkout, customers may choose their preferred shipping speed, and estimated delivery dates will be shown based on the shipping method selected and the delivery address. Delivery times are estimates only and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Returns and Refunds

Most items may be returned for any reason within 60 days of delivery for online orders or within 60 days of in-person purchase. Proof of purchase is required for all returns, and some exceptions may apply. Refunds, if approved, will be issued according to our return policy.

Intellectual Property

All content on this website, including text, images, graphics, logos, product names, and branding, is owned by Surfing Queen™ or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from our website without prior written permission.

User Content

If you submit reviews, comments, photos, or other content to us, you grant Surfing Queen™ the right to use, display, reproduce, and share that content for business, marketing, and promotional purposes unless otherwise prohibited by law. You are responsible for ensuring that any content you submit does not infringe on the rights of others.

Limitation of Liability

To the fullest extent permitted by law, Surfing Queen™ is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. This includes damages related to delays, website interruptions, inaccuracies, or unauthorized access beyond our reasonable control.

Indemnification

You agree to indemnify and hold harmless Surfing Queen™, its owner, employees, and affiliates from any claims, losses, damages, or expenses resulting from your misuse of the website, violation of these Terms, or infringement of any rights of another person or entity.

Governing Law

These Terms of Service are governed by the laws applicable in the state or jurisdiction where Surfing Queen™ operates, without regard to conflict of law principles. Any disputes arising from these Terms shall be handled in the appropriate courts of that jurisdiction.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the revised Terms.

Contact Information

If you have questions about these Terms, orders, returns, or shipping, please contact us through the information listed on our website.